Support

Request A Demo

Want to see how Bookfull can help your business? Schedule a one-on-one demo with one of our brand ambassadors so they can show all that Bookfull can do.

Services Inquiry

Looking to take your business to the next level? Request more information for one of our services and see how we can help you succeed.

Customer Support

Need help troubleshooting Bookfull? Fill out a support ticket below and one of our team members will be with you shortly.

Video Library

We have put together a full library of tutorials from setup to integrations for you to reference if you are having trouble.
We are continuously adding new information so if you can’t find what you are
looking for, submit a support ticket below.

  • Global Settings | Bookfull

    In this video, you will learn what is in the Global Settings and how to make changes to any of your Global Settings.

  • Company Profile | Bookfull

    In this video, you will learn about the information needed in Bookfull's Company Profile section. You will learn how to create, change and update the Company Profile.

  • Create a New Room | Bookfull

    In this video, you will learn how to create a new room or unit in the Bookfull platform.

Frequently Asked Questions

We know it’s a little unbelievable that we can do this for free while others can’t (or won’t).
But here are a few answers to your burning questions.

How do you make money?

Services + partnerships. We know the frustrations of running a property management business and piecing together tools to make things happen. So we took the proverbial bull by the horns and made our own platform. That said, we have to fund this thing somehow. That’s where we came up with the brilliant idea to create partnerships with vendors and add in services that help you + your business even more. Those services are how we fund the development of the software.

Is there an onboarding fee?

Onboarding is free through March 2019. But we do NOT require you to put any credit card information in at any point. It’s a free software. We don’t need it. If you are using a payment processor you will be required to put your banking information on those platforms, but we do not have access to that.

What are the fees + commissions?

We don’t charge any fees, take any commission or charge per reservation rates. Nothing.

You will still have to pay your fees to reservation channels like Airbnb and HomeAway but those fees are unrelated to our software.

How long are your contracts?

There are no contracts. The process goes like this – you give us your business info, we verify, we set you up an account and send you the username and temporary passwords, you login and then it’s your account to use however you want. Of course, we won’t just leave you out in the cold; we do have an Onboarding process that your account rep will walk you though.

Do I have to download anything?

No. Our software is web-based. You can login by clicking the login button at the top of our website. You may want to bookmark that address. Because it is web-based you can take it anywhere.

Do you charge commissions on bookings?

No. Like we stated above, our software is free. You only pay for services that you choose to hire us for. But you do not need to purchase a service to use the software. Period.

Have more questions you don't see here?

Contact Us

Support Ticket

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