The one time set up fee includes software onboarding help with your exclusive Account Executive. Your Account Executive will then coordinate with our marketing experts to do a website audit of your website with action items to improve your direct booking conversions. As well as, Listing Reviews of your units on your website and up to 2 channels with action items to improve your rankings. The Enterprise fee also includes custom written property descriptions.
This service is an extension of you and your team working directly in your inbox. We work together to map out all of your business’ policies so our team knows how to handle every situation. Then, with your input, we create templated answers, emails and documents for frequently asked questions. It's like hiring a Reservationist team member without the headache being an employer.
We have set up our business like a "freemium" model. The difference is that our freemium platform incorporates services along with property management software. This means that our core software with all of its original features is and always will be free to use. Forever. But we know that some businesses need more, so we want to give you more. We have Pro and Enterprise level options to our software that include more features and more advanced expert services that you can pay for.
There are no on-boarding fees for the Free Forever plan. We have set up our software with an on-boarding wizard. When you sign up for Bookfull, you will receive your login credentials via email. The first time you login to Bookfull you will see the set-up wizard that walks you through setting up your account. You can opt out of the wizard if you wish but it is vital to getting your account set up easily. This is a free feature in the software and we do NOT require you to put any credit card information for the free version of Bookfull. We don’t need it. If you upgrade to the Pro or Enterprise version there is a one-time set-up fee (see above for pricing). This set up fee includes additional services like help with on-boarding in the software, Listing Reviews, and a Website Audit
Nuvei is our preferred payment processor partner. They do not service every country across the globe and in those countries they do not service, PayPal is our preferred payment processor. If you are using our payment processor you will need to set up your Merchant account using our link and add the required information to their system, but we do not have access to that.
We don't charge any fees, take any commission or charge per reservation rates. Honestly, that’s a little too complicated for us. We do our best to keep pricing simple for everyone involved. You do still have to pay fees to reservation channels like Airbnb and Rentals United but those fees are not related to our software. Everything with our free forever level is exactly what it says- Free. Forever.
There are no contracts. The process goes like this – you sign up for an account, you verify your email, your account is created and the system sends you the username and temporary passwords, you login and then it’s your account to use however you want. Once you login, the set-up wizard walks you through setting up the basics of your account.
No. Our software is web-based. You can login by clicking the login button at the top of our website. You may want to bookmark that address. Because it is web-based you can take it anywhere.
No. Like we stated, our software is free. You only pay for services that you choose to hire us for. But you do not need to purchase a service to use the software. Period.
We have direct connections with Airbnb. If you would like to use other OTAs like VRBO, booking.com, or HomeAway through Bookfull, you have the option to sign up and use Rentals United.
With our Free Forever level, there is no minimum number of properties needed! It’s perfect for those of you just starting out, or doing this vacation rental thing with your vacation home. Our Pro level membership requires a minimum of 5 properties, and our Enterprise level requires 10.
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