Responding to an inquiry hours after it’s hit your inbox is a missed opportunity to get a booking. Bookfull’s Inquiry Management is a fast and accurate response to your inquiries after hours or 24/7. Our Inquiry Management team is comprised of real people answering your clients questions. Our vacation rental management service experts can instantly respond to reservation requests with a personal, professional touch—so you don’t have to. Even while you sleep. We’ll serve as your first responders, so you can get back to what’s important to you. With us handling your inquiries, you can spend more time with your family or working on building your business.
Our inquiry service gives you the option to use our services 24 hours a day or after hours while your office is closed. We create an organization system and mark everything that requires your attention.
With our Pro platform, you will receive after business hours customer care for all of your guests’ and potential guests’ inquiries. Our team will handle your inbox and enter reservations when needed. We will also reply to emails regarding availability, pricing, min/max nights and/people, location, pet policy, amenities, follow ups, reservations, maintenance, and housekeeping requests.
If you choose the Enterprise plan, you get everything in Pro plus 24/7 customer care to help with managing your inbox, responding to inquiries and advanced data entry.